Noble REMC has provided electricity and related services for more than 80 years. We strive to provide excellent customer service and make it easy to do business with us, including a variety of different billing options listed below:
The electronic billing and online bill payment feature is easy to use, easy to navigate and will allow you to get more detailed information about your account from the comfort of your home or office. Not only can you see and print your current bill, you will be able to see billing history and payment history as well. You can also choose to sign up for email and/or text alerts.
On the first visit, it's necessary to sign up. You can then pay your bill by check, or you can select an electronic payment method which includes e-check or Discover, Visa or MasterCard.
Many of the features of our SmartHub are self-explanatory. If you're a veteran of other online bill pay systems, you'll find it easy to use.
To learn more or to use SmartHub, click here.
Automatic Payment Plan
Want to take the hassle out of paying your bill? Through our Automatic Payment Plan, your bank will automatically draft your monthly electric bill from your bank account – checking or savings – saving you money, time and postage. We can also set up an APP from credit/debit cards – Visa, MasterCard and Discover – through our secure pay line or SmartHub app.
For more information or to print out the authorization form, click here.
Are you a planner who likes to have a more consistent bill payment from month to month? Noble REMC offers a variable budget plan, which will calculate your monthly bill off of your prior 12 months' use and bills. You must have a zero balance and be on our system for at least one year to be eligible.
To go paperless:
- Open the SmartHub app on your mobile device and choose “Paperless Billing” under your settings to switch the toggle and turn it on.
- Put in your SmartHub account information at the top of this current screen, which will take you to the online version of the system. Click “Update My Paperless Settings” and push the button to make the switch.
- Call our office to speak with one of our customer service representatives, who can make the change for you on your SmartHub account.
Third Party Notification
Landlords can receive a duplicate copy of their tenant's bill. They may also be notified if the service is to be disconnected. Family of the elderly or those with special needs may also find this service helpful.
People with life-support equipment get priority service in outage restoration. Call 800-933-7362 about medical requirements and how to put your name on the list.
Energy Assistance Program
EAP offers assistance to senior citizens and low-income households who need help in paying their heating bills. Contact the Community Action of Northeast Indiana (CANI) in your county.